E X C H A N G E S / R E T U R N S
we believe in the longevity of our knits and want them to fit just right.
we will gladly accept exchanges that are unworn, unwashed and handled gently within 7 days after arrival.
UNE HEURES will only accept a full return if the purchase was in our error.
we do not accept returns, so please take the time to read details about each garment's fit, yarn quality and proper care before making a purchase.
the buyer is responsible for all exchange shipping costs.
please do not send merchandise back without proper authorization.
if the merchandise does not meet our standards, we unfortunately cannot process an exchange.
email firstname.lastname@example.org for a confirmed exchange.
then, kindly include a copy of your order invoice with notes on how we can conclude your order, and ship to:
UNE HEURES / EXCHANGES
2047 E FOOTHILL BLVD
PASADENA, CA 91107