E X C H A N G E S / R E T U R N S
WE BELIEVE IN THE LONGEVITY OF OUR KNITWEAR
AND A HARMONIOUS LONGEVITY WITH YOUR WARDROBE
WE ACCEPT EXCHANGES THAT ARE UNWORN, UNWASHED AND HANDLED GENTLY
WITHIN 7 DAYS AFTER ARRIVAL
UNE HEURES WILL ONLY ACCEPT A RETURN IF THE ORDER WAS IN OUR ERROR
WE DO NOT ACCEPT RETURNS
KINDLY TAKE THE TIME TO REVIEW DETAILS ABOUT EACH GARMENT’S FIT,
YARN QUALITY AND PROPER CARE BEFORE MAKING A PURCHASE
ALL SHIPPING CHARGES, TO AND FROM OUR STUDIO,
ARE IN THE HANDS OF THE BUYER
A RETURN SHIPPING PAYMENT OF $10.00 USD
IS DUE FOR EACH EXCHANGE
PAYPAL TO: INFO@UNEHEURES.COM
OR BY CHECK TO: UNE HEURES
PLEASE DO NOT SEND GARMENTS BACK WITHOUT PROPER AUTHORIZATION
EMAIL INFO@UNEHEURES.COM FOR A CONFIRMED EXCHANGE
IF ANY GARMENTS DO NOT MEET OUR STANDARDS,
WE UNFORTUNATELY CANNOT PROCESS AN EXCHANGE
INCLUDE A COPY OF YOUR ORDER INVOICE
WITH NOTES ON HOW WE CAN CONCLUDE YOUR ORDER,
AND SHIP EXCHANGES TO:
UNE HEURES / EXCHANGES
5211 E. CAMINO FRANCISCO SOZA
TUCSON, ARIZONA
85718
D A M A G E S / R E P A I R S
SHOULD YOUR KNIT BE IN NEED OF REPAIR,
PLEASE EMAIL INFO@UNEHEURES.COM
WITH A DESCRIPTION OR PHOTO OF YOUR GARMENT’S DAMAGE
A VISUAL REFERENCE WILL HELP US GET TO THE ROOT OF YOUR REPAIR
ALL SHIPPING CHARGES, TO AND FROM OUR STUDIO,
ARE IN THE HANDS OF THE BUYER
A RETURN SHIPPING PAYMENT OF $10.00 USD
IS DUE FOR EACH REPAIR
PAYPAL TO: INFO@UNEHEURES.COM
OR BY CHECK TO: UNE HEURES
ONCE YOU HAVE RECEIVED AUTHORIZATION,
PLEASE SHIP GARMENT(S) FOR REPAIR TO:
UNE HEURES / REPAIRS
5211 E. CAMINO FRANCISCO SOZA
TUCSON, ARIZONA
85718