E X C H A N G E S / R E T U R N S

WE BELIEVE IN THE LONGEVITY OF OUR KNITWEAR

AND A HARMONIOUS LONGEVITY WITH YOUR WARDROBE

WE ACCEPT EXCHANGES THAT ARE UNWORN, UNWASHED AND HANDLED GENTLY

WITHIN 7 DAYS AFTER ARRIVAL

UNE HEURES WILL ONLY ACCEPT A RETURN IF THE ORDER WAS IN OUR ERROR

WE DO NOT ACCEPT RETURNS

KINDLY TAKE THE TIME TO REVIEW DETAILS ABOUT EACH GARMENT’S FIT,

YARN QUALITY AND PROPER CARE BEFORE MAKING A PURCHASE

ALL SHIPPING CHARGES, TO AND FROM OUR STUDIO,

ARE IN THE HANDS OF THE BUYER

A RETURN SHIPPING PAYMENT OF $13.00 USD

IS DUE FOR EACH EXCHANGE

PAYPAL TO: INFO@UNEHEURES.COM

OR BY CHECK TO: UNE HEURES

PLEASE DO NOT SEND GARMENTS BACK WITHOUT PROPER AUTHORIZATION

EMAIL INFO@UNEHEURES.COM FOR A CONFIRMED EXCHANGE

IF ANY GARMENTS DO NOT MEET OUR STANDARDS,

AN EXCHANGE WILL NOT BE PROCESSED

INCLUDE A COPY OF YOUR ORDER INVOICE

WITH NOTES ON HOW WE CAN CONCLUDE YOUR ORDER

SHIPPING ADDRESS PROVIDED UPON AUTHORIZATION

D A M A G E S / R E P A I R S

SHOULD YOUR KNIT BE IN NEED OF REPAIR,

PLEASE EMAIL INFO@UNEHEURES.COM

WITH A DESCRIPTION OR PHOTO OF YOUR GARMENT’S DAMAGE