S H I P P I N G

UNE HEURES IS NOT RESPONSIBLE FOR LOST OR STOLEN PARCELS

PLEASE BE MINDFUL WHEN PROVIDING YOUR SHIPPING ADDRESS,

AND CHOOSING YOUR SHIPPING OPTION

ONCE YOUR PARCEL SHIPS, YOU WILL RECEIVE A SHIPPING CONFIRMATION BY EMAIL

THIS EMAIL WILL INCLUDE YOUR TRACKING INFORMATION

THE BUYER IS RESPONSIBLE FOR ALL SHIPPING COSTS

UNE HEURES DOES NOT REFUND ORIGINAL OR EXCHANGE SHIPPING COSTS

IF A PARCEL IS LOST, WE SUGGEST YOU CONTACT YOUR LOCAL POSTAL OFFICE

IF YOU MISS A PARCEL DELIVERY, YOU CAN SCHEDULE A FREE RE-DELIVERY WITH USPS:

USPS GROUND ADVANTAGE WILL ENSURE A DOMESTIC 5 DAY ARRIVAL - $8 USD

USPS STANDARD SHIPPING WILL ENSURE A DOMESTIC 2-5 DAY ARRIVAL - $13 USD

USPS EXPEDITED SHIPPING WILL ENSURE A DOMESTIC 1 DAY ARRIVAL - $30 USD

USPS INTERNATIONAL SHIPPING WILL ENSURE A WORLDWIDE 6-10 DAY ARRIVAL - $38 USD

USPS INTERNATIONAL SHIPPING w/FULL INSURANCE WILL ENSURE A WORLDWIDE 6-10 DAY ARRIVAL - $45 USD

I N T E R N A T I O N A L C U S T O M E R S

ONCE YOUR TRACKING NUMBER SHOWS ARRIVAL OF YOUR PARCEL IN YOUR COUNTRY,

WE NO LONGER HAVE ACCESS TO CONTACTING YOUR COUNTRY’S POSTAL SERVICE

THERE IS A CHANCE THAT A CUSTOMS DUTY MAY BE ADDED TO YOUR PARCEL,

DEPENDING UPON YOUR LOCATION

UNE HEURES IS NOT RESPONSIBLE FOR PAYMENT OF THIS DUTY

PLEASE CONTACT YOUR LOCAL CUSTOMS AUTHORITY IN REGARDS TO ANY CUSTOMS,

DUTIES OR TAXES THAT ARE PAYABLE BY YOU

REGULATIONS AND GUIDELINES DIFFER BY COUNTRY

PLEASE CONTACT OUR TEAM IF YOU HAVE ANY SHIPPING INQUIRIES

INFO@UNEHEURES.COM