S H I P P I N G
UNE HEURES is not responsible for lost or stolen parcels.
please be mindful when providing your shipping address, and choosing your shipping option.
once your parcel is shipped, you will receive a shipping confirmation email that includes your tracking information.
the buyer is responsible for all shippings costs. we do not refund original or exchange shipping costs.
if a parcel is lost, we suggest you contact your local postal office.
if you miss a parcel delivery, you can schedule a free re-delivery with the usps: redelivery.usps.com/redelivery
standard shipping will ensure a domestic 2-3 day arrival - $9 USD
expedited shipping will ensure a domestic 1 day arrival. - $25 USD
international shipping will ensure a worldwide 6-10 day arrival. - $35 USD
once your tracking number shows arrival of your parcel in your country, we no longer have access to contacting your country's postal service.
there is a chance that a customs duty may be added to your parcel, depending upon your location.
UNE HEURES is not responsible for payment of this duty.
please contact your local customs authority in regards to any customs, duties or taxes that are payable by you.
regulations and guidelines differ by country.
please contact us if you have any shipping questions.